Legal notice
Last Updated: October 17, 2026
This Legal Notice and Disclaimer applies to the LunivaHead website at https://lunivahead.com and to the information, products, and services made available through our online store.
LunivaHead is an online retail brand operated by HELIANK LIMITED, a company established in Hong Kong.
This Legal Notice should be read together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.
1. Business Information
Brand Name: LunivaHead
Legal Business Name: HELIANK LIMITED
Website: https://lunivahead.com
Email: service@lunivahead.com
Telephone: +852 65869867
Business Address:
ROOM 162, 8/F, ETON TOWER
8 HYSAN AVENUE, Causeway Bay
Hong Kong
LunivaHead is a brand operated by HELIANK LIMITED. HELIANK LIMITED is responsible for operating the LunivaHead online store and providing customer service.
2. Website Information
We make reasonable efforts to keep the information on our website accurate and up to date. However, website content may occasionally contain typographical errors, technical errors, inaccuracies, or omissions.
This may include information about products, specifications, availability, prices, promotions, images, and other website content.
We may correct or update information when necessary. Where an error affects an order, we will handle the matter in accordance with our Terms of Service and applicable law.
3. Product Information and Appearance
We make reasonable efforts to describe and display our products accurately.
Actual product colors and appearance may vary depending on device settings, screen brightness, lighting conditions, photography, and other factors.
Product images are intended to represent the products offered, but they may not reproduce the exact appearance of an item under every viewing condition.
Product availability may change over time. Nothing in this section limits any rights or remedies available to consumers under applicable law.
4. Product Use and Care
Customers should use, handle, store, and maintain products in accordance with their intended purpose and any applicable product instructions or warnings.
If a product appears damaged, defective, or unsafe to use, discontinue use and contact us at service@lunivahead.com for assistance.
Nothing in this Legal Notice excludes or limits any consumer rights or remedies that cannot legally be excluded or limited.
5. Pricing, Promotions, and Orders
We make reasonable efforts to display accurate prices and promotional information. Occasionally, errors may occur because of technical issues, typographical mistakes, or other circumstances.
Promotions may be subject to additional terms stated when the promotion is offered.
Product displays and availability on our website do not guarantee that every product will remain available at all times. Orders may be subject to acceptance, availability, payment verification, and the terms described in our Terms of Service.
If an order is affected by a pricing, product information, or system error, we will handle the matter in accordance with our Terms of Service and applicable law.
6. Shipping and Fulfillment Information
LunivaHead is operated by HELIANK LIMITED, a company established in Hong Kong.
Orders shipped to customers in the United States may be fulfilled through third-party logistics partners using warehouse facilities located in the United States. These facilities are operated by our logistics partners and are not necessarily owned or directly operated by HELIANK LIMITED.
The fulfillment location for a particular order may vary depending on inventory availability and logistics arrangements.
Delivery times are estimates unless expressly stated otherwise at checkout. For details about shipping rates, processing times, delivery estimates, and related matters, please refer to our Shipping Policy.
7. Third-Party Services and External Links
We may rely on third-party service providers to support our website and business. These may include payment processors, shipping carriers, fulfillment providers, website hosting services, analytics providers, advertising services, and customer service tools.
Our website may also contain links to third-party websites or services for convenience or informational purposes.
Third-party services may operate under their own terms, conditions, and privacy policies. We do not control independent third-party websites or services, and we are not responsible for their content, availability, or practices except where applicable law provides otherwise.
For information about how personal information is handled in connection with our website and service providers, please review our Privacy Policy.
8. Intellectual Property
Unless otherwise stated, the LunivaHead website and its content—including brand elements, logos, product photographs, product descriptions, graphics, text, videos, designs, and page layouts—are owned by HELIANK LIMITED, licensed to it, or used with appropriate authorization.
You may access and use the website for lawful personal shopping purposes.
You may not copy, reproduce, modify, distribute, publish, or commercially exploit website content without prior written permission, except where permitted by applicable law.
LunivaHead and its associated branding may be protected by applicable intellectual property laws. Unauthorized use of protected brand assets may violate those laws.
9. Website Disclaimer and Limitation of Liability
We make reasonable efforts to maintain the availability and functionality of our website. However, we cannot guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
To the fullest extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.
Nothing in this Legal Notice excludes, restricts, or limits any warranty, liability, consumer right, or legal remedy that cannot legally be excluded, restricted, or limited under applicable law.
Any limitations or exclusions described in this Legal Notice apply only to the extent permitted by applicable law.
10. Changes to This Legal Notice
We may update this Legal Notice from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.
Updates will be posted on this page with a revised “Last Updated” date. We encourage customers to review this page periodically.
11. Contact Us
If you have any questions about this Legal Notice or the LunivaHead website, please contact us:
LunivaHead
Operated by: HELIANK LIMITED
Website: https://lunivahead.com
Email: service@lunivahead.com
Telephone: +852 65869867
Business Address:
ROOM 162, 8/F, ETON TOWER
8 HYSAN AVENUE, Causeway Bay
Hong Kong