Legal notice

Last Updated: August 22, 2026

This Legal Notice and Disclaimer (“Legal Notice”) applies to the lunivahead website and all content, products, services, and information made available through our online store.

lunivahead is operated by HELIANK LIMITED, a company based in Hong Kong.

By accessing or using the lunivahead website, you acknowledge and agree to the terms of this Legal Notice, together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.

1. Business Information

Brand: lunivahead
Company: HELIANK LIMITED
Email: service@lunivahead.com
Telephone: +852 65869867

Business Address:
ROOM 162, 8/F, ETON TOWER,
8 HYSAN AVENUE, Causeway Bay,
Hong Kong

lunivahead is a brand operated by HELIANK LIMITED. The use of the lunivahead brand name on our website does not create a separate legal entity.

2. Website Information

We make reasonable efforts to ensure that the information presented on the lunivahead website is accurate, complete, and up to date.

However, information on the website may occasionally contain typographical errors, technical errors, outdated information, inaccuracies, or omissions.

This may include information relating to:

  • Product descriptions

  • Product specifications

  • Product availability

  • Prices

  • Promotions

  • Shipping information

  • Estimated delivery times

  • Images

  • Website content

  • Other product or service information

We reserve the right to correct, update, modify, or remove information from the website at any time without prior notice.

We do not undertake an obligation to update every item of information immediately after a change occurs.

3. Product Information

We make reasonable efforts to accurately describe and display the products offered through lunivahead.

However, the actual appearance of a product may vary slightly from images displayed on the website due to:

  • Individual monitor or device settings;

  • Screen brightness and color settings;

  • Lighting conditions during photography;

  • Manufacturing variations; or

  • Other technical or visual factors.

Product images are provided for general representation and may not reproduce the exact appearance of a product under every viewing condition.

Product availability is subject to change without notice.

4. Product Use

Customers are responsible for using products purchased from lunivahead in accordance with the product's intended purpose and any instructions or warnings provided with the product.

Customers should exercise reasonable care when using, wearing, handling, storing, or maintaining products.

If a product is damaged, defective, or appears unsafe to use, discontinue use and contact us at:

service@lunivahead.com

Nothing in this Legal Notice excludes or limits any rights or remedies that cannot legally be excluded or limited under applicable law.

5. No Professional Advice

Information provided on the lunivahead website is intended for general informational and commercial purposes only.

Unless expressly stated otherwise, information on our website does not constitute professional, legal, medical, financial, technical, or other specialized advice.

You should seek appropriate professional advice where necessary.

6. Pricing and Promotions

We make reasonable efforts to display accurate product prices and promotional information.

However, errors may occasionally occur due to technical issues, typographical errors, system errors, or other circumstances.

We reserve the right to correct pricing or promotional errors and, where permitted by law, to cancel orders affected by an obvious pricing or promotional error.

If payment has already been collected for an order that we cancel because of such an error, we will issue an appropriate refund.

Promotions may be subject to additional terms and conditions stated at the time of the promotion.

7. Orders and Availability

Displaying a product on our website does not guarantee that the product will remain available.

We reserve the right to limit quantities, refuse orders, or cancel orders where reasonably necessary, including in situations involving:

  • Product availability issues;

  • Incorrect pricing or product information;

  • Payment authorization problems;

  • Incorrect customer information;

  • Suspected fraudulent or unauthorized transactions;

  • Technical errors;

  • Unusual or abusive ordering activity; or

  • Other circumstances that prevent reasonable fulfillment.

If an order is canceled after payment has been received, the applicable amount paid for the canceled order will be refunded, subject to applicable law.

8. Shipping and Fulfillment

lunivahead is operated by HELIANK LIMITED, a Hong Kong company.

For orders shipped to customers in the United States, we work with third-party logistics partners that operate local warehouse facilities in the United States.

These U.S.-based warehouse facilities are operated by our third-party logistics partners and are not owned or directly operated by HELIANK LIMITED.

Our standard U.S. shipping arrangements currently include:

  • US$35.00 or more: FREE Standard Shipping

  • Orders under US$35.00: US$5.99 Standard Shipping

  • Order processing: 1–2 business days

  • Estimated transit time: 3–6 business days

  • Estimated total delivery time: 4–8 business days

Shipping and delivery timeframes are estimates and are not guaranteed dates unless expressly stated otherwise.

For additional information, please review our Shipping Policy.

9. Third-Party Service Providers

To operate our business and fulfill customer orders, we may rely on third-party service providers, including but not limited to:

  • Payment processors;

  • Logistics and fulfillment providers;

  • Shipping carriers;

  • Technology providers;

  • Website and hosting providers;

  • Analytics providers; and

  • Customer service or communication providers.

Third-party providers may operate independently and may have their own terms, policies, and procedures.

Where appropriate, our relationship with such providers is governed by separate agreements.

10. U.S. Fulfillment Facilities

Although HELIANK LIMITED is based in Hong Kong, eligible U.S. orders may be fulfilled and shipped domestically through our third-party logistics partners' U.S.-based warehouse facilities.

The physical location from which a particular order is shipped may vary depending on inventory availability and fulfillment arrangements.

The use of a U.S.-based fulfillment facility does not mean that HELIANK LIMITED is a U.S.-registered company or that the fulfillment facility is owned or operated by HELIANK LIMITED.

11. Intellectual Property

Unless otherwise stated, all intellectual property appearing on or associated with the lunivahead website belongs to HELIANK LIMITED or is used under appropriate authorization.

This includes, but is not limited to:

  • The lunivahead brand name;

  • Logos;

  • Product photographs;

  • Product descriptions;

  • Graphics;

  • Website layouts;

  • Text;

  • Videos;

  • Designs;

  • Original content; and

  • Other website materials.

You may not copy, reproduce, modify, distribute, publish, transmit, sell, license, or commercially exploit our intellectual property without prior written permission.

Unauthorized use of our intellectual property may violate applicable intellectual property laws.

12. Trademarks

lunivahead and associated logos, names, designs, and branding elements may constitute trademarks, trade names, or other protected brand assets of HELIANK LIMITED or their respective owners.

You may not use our trademarks or branding in a manner that could create confusion, imply an unauthorized relationship, or otherwise violate applicable law without prior written authorization.

13. Copyright

Unless otherwise stated, the content published on the lunivahead website is protected by applicable copyright laws.

You may access and use the website for personal, lawful shopping purposes.

You may not reproduce or redistribute substantial portions of our website content without prior written permission.

14. User Reviews and Submitted Content

If you submit reviews, comments, photographs, feedback, or other content to lunivahead, you are responsible for ensuring that you have the necessary rights to submit that content.

You must not submit content that:

  • Violates another person's intellectual property rights;

  • Contains unlawful or fraudulent material;

  • Contains malicious software;

  • Is intentionally misleading;

  • Contains abusive or threatening material;

  • Violates applicable laws; or

  • Violates the privacy or other rights of another person.

By submitting content to us, you grant HELIANK LIMITED a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and distribute the submitted content for legitimate business purposes, including operating, improving, and promoting lunivahead, subject to applicable law.

We reserve the right to remove or refuse submitted content at our reasonable discretion.

15. External Links

The lunivahead website may contain links to websites, services, or resources operated by third parties.

These links may be provided for convenience or informational purposes.

We do not control and are not responsible for the content, availability, security, privacy practices, or policies of third-party websites.

Accessing third-party websites is at your own discretion and may be subject to the terms and policies of those third parties.

16. Website Availability

We make reasonable efforts to maintain the availability and functionality of our website.

However, we do not guarantee that the website will always be:

  • Available;

  • Uninterrupted;

  • Secure;

  • Error-free;

  • Free from technical problems; or

  • Free from viruses or other harmful components.

The website may occasionally be unavailable due to maintenance, updates, technical problems, service-provider issues, or other circumstances.

17. Cybersecurity and Unauthorized Access

We take reasonable measures to protect our website and business systems.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We cannot guarantee that unauthorized third parties will never gain access to information or systems despite reasonable security measures.

Customers should use appropriate security practices when accessing our website and should not share account credentials or other confidential information unnecessarily.

18. Limitation of Liability

To the fullest extent permitted by applicable law, HELIANK LIMITED shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to:

  • Your use or inability to use the website;

  • Website interruptions;

  • Third-party service interruptions;

  • Shipping or carrier delays;

  • Events beyond our reasonable control;

  • Unauthorized access or technical incidents;

  • Reliance on website information; or

  • Your purchase or use of products.

Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded or limited under applicable law.

19. No Guarantee of Results

To the extent that any product descriptions, recommendations, or informational content on our website may be interpreted as suggesting a particular result, such information should not be understood as a guarantee of a specific outcome.

Individual experiences and results may vary.

We do not make guarantees beyond the express product information and applicable legal rights associated with the products purchased.

20. Events Beyond Our Reasonable Control

We are not responsible for delays, interruptions, or failures caused by circumstances beyond our reasonable control.

Such circumstances may include:

  • Natural disasters;

  • Severe weather;

  • Transportation disruptions;

  • Carrier interruptions;

  • Government actions;

  • Public emergencies;

  • Labor disruptions;

  • Internet or technology failures;

  • Logistics disruptions;

  • Supply chain disruptions; or

  • Other unforeseeable events beyond our reasonable control.

This provision does not limit any mandatory consumer rights under applicable law.

21. Consumer Rights

Nothing in this Legal Notice, our Terms of Service, Shipping Policy, Return & Refund Policy, or other website policies is intended to exclude, restrict, or waive any consumer rights or legal protections that cannot legally be excluded, restricted, or waived.

Where applicable law provides mandatory consumer protections, those protections will continue to apply.

22. Privacy

Your use of the lunivahead website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with your use of our website and services.

23. Governing Law

This Legal Notice shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which HELIANK LIMITED is legally established, except where applicable consumer protection laws provide otherwise.

Nothing in this Legal Notice is intended to deprive consumers of mandatory rights or protections available under the laws applicable to their purchase or use of our products.

24. Severability

If any provision of this Legal Notice is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it valid and enforceable where permitted by law.

The remaining provisions shall continue to remain in full force and effect.

25. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

We encourage customers to review this Legal Notice periodically.

26. Contact Us

If you have any questions regarding this Legal Notice or any legal matter relating to lunivahead, please contact us:

lunivahead
Operated by: HELIANK LIMITED
Email: service@lunivahead.com
Telephone: +852 65869867

Business Address:
ROOM 162, 8/F, ETON TOWER,
8 HYSAN AVENUE, Causeway Bay,
Hong Kong

Customer service and legal inquiries may be sent to service@lunivahead.com.